Customer Service Representative

Job Name : Customer Service Representative

Job Category : CRM/CallCentres/BPO/ITES
Experience : 0 - 6 Month
Education : HSC/Any Graduate
Specialization : Operations
Location: Jaipur

KEY SKILLS:

1. A “Customer Service Representative” must have Excellent verbal, written and listening skills
2. Should have good command over Grammar and Fluency in English
3. Should not have any MTI while conversing details of several functions to provide quality service
4. Good knowledge of computers
5. Ability to Write/type messages to ensure professional tone

JOB DESCRIPTION:

1. Handle queries and complaints of the Amazon related to products
2. Transaction handling Services, Problem Solving Efficiency
3. Numerical Ability, High level of accuracy
4. Energetic, friendly and approachable individuals that understand the impact of great customer service
5. Responsible to deliver high quality and productivity results that meet the identified targets
6. Strong ability to multitask and take fast decisions independently
7. Maintains composure and patience with customers