Front Office/ Front Desk Executive

Front Office/ Front Desk Executive

Name: Front Office/ Front Desk Executive 
Role: Front Office Executive
Industry: Education/ School
Location: Udaipur (Rajasthan)
Job Type: Full-time
Experience: 2- 6 years
Skills: Front office, Documentation, Coordination, MS Office, Excel, Follow-ups, Admin etc.
Salary: Best in the industry
Education: BCom, BBA, MCom, BA

Job Summary

We are looking for a professional, courteous, and well-organised Front Office Executive to manage the school reception and serve as the first point of contact for students, parents, visitors, staff, and external stakeholders. The candidate will be responsible for handling front-desk operations, communication, visitor management, and administrative support.

Key Responsibilities

• Manage the school reception/front desk and welcome parents, students, visitors, and guests professionally.
• Handle incoming calls, emails, messages, and general inquiries.
• Provide accurate information regarding school activities, admissions, timings, fees, events, and other routine queries.
• Maintain visitor records and issue visitor passes as per school policies.
• Coordinate appointments and meetings with the Principal, Management, Teachers, and Administrative Staff.
• Handle parent and student queries and redirect them to the concerned department when required.
• Maintain and update front-office records, registers, documents, and correspondence.
• Assist the administration team with day-to-day school activities and documentation.
• Coordinate communication between parents, teachers, management, and other departments.
• Manage courier, postal, and document receipt/distribution.
• Assist with admission-related inquiries, enquiry records, and follow-ups.
• Maintain confidentiality of student, parent, and school information.
• Support school events, meetings, parent-teacher meetings, and other administrative activities.
• Ensure the reception area is organized, professional, and welcoming.
• Perform other administrative duties assigned by the School Management.

Required Skills

• Excellent verbal and written communication skills.
• Pleasant personality and professional appearance.
• Good interpersonal and customer-service skills.
• Basic knowledge of MS Office, Excel, Word, and email communication.
• Strong organisational and multitasking abilities.
• Ability to handle parents, students, and visitors patiently and professionally.
• Good English and Hindi communication skills.
• Ability to maintain confidentiality and handle sensitive information responsibly.