Trainline Customer Service
TweetTrainline Customer Service
Job Name :Trainline Customer Service (International Voice Process)
Job Category : CRM/CallCentres/BPO/ITES
Experience : Fresher/Experience
Education : HSC/B.com,M.com
Salary: As Per Industry Norms
Skills: `Excellent comm in English
Specialization : Operations
Location: Jaipur(Rajasthan)
KEY SKILLS:
1. Travel Process
2. Excellent communication skills in English-Verbal
3. customer service, call handling
4. Handle queries, client satisfaction.
JOB DESCRIPTION:
1. Need to have Excellent comm. skills in English-Verbal.
2. International BPO experience required minimum 6 month.
3. Excellent Understanding about customer service.
4. Comfortable for a Rotational Shift & Rotational offs.
5. Should be comfortable working for Night Shift as per US.
6. A “Customer Service Representative” must have Excellent verbal, written and listening skills.
7. Should have good command over Grammar and Fluency in English.
8. Should not have any MTI while conversing details of several functions to provide quality service.
9. Good knowledge of computers.
10. Ability to Write/type messages to ensure professional tone.